Symantec endpoint protection client not updating definitions malan liquidating trust

Posted by / 04-Sep-2017 07:21

This is due to the SEPM server having ‘Virus and Spyware Protection’ definitions with a date of December 2009.Once patches are available and this temporary problem has been corrected by Symantec, details will be posted to this KB article.This means that virus definitions and security updates are no longer being downloaded and installed through the Live Update feature.If you are still using Symantec Endpoint Protection 11, it is important that you upgrade to the latest version of Symantec Endpoint Protection immediately to ensure you are protected against the latest security threats.Definition builds for all other products remain the same.To correct the definition date showing on SEP 11.0.x and SEP 12.0 SBE clients, customers can configure clients to download the latest ‘Virus and Spyware Protection’ definitions directly from Live Update.

This issue can manifest in the following ways: The following is a list of the expected behaviors of affected Symantec software with default configurations.

While this issue is being resolved SEP definitions are being built outside of the normal build process.

To ensure we retain the quality of the definitions during this period the SEP definitions are only being built once a day.

Students, faculty, and staff can download Malwarebytes at no cost through the Software Download Service at My Pitt.

Departments can submit a help request to obtain Malwarebytes for multiple machines.

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Symantec is aware of this issue and is currently investigating it.

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